EASTCONN Employer Services can help your organization increase productivity, employee retention and improve team performance.
Intensive Customer Service Training:
This course will help improve communication between coworkers and customers and raise morale in your employee group. Employees will learn phone and email etiquette, conflict resolution strategies, listening skills, time management, team building practices and more. This course is a great preparation resource for the National Retail Foundation’s Customer Service and Sales Certificate.
Intensive Customer Service Training Flyer (PDF)
Microsoft Office Training:
This course offers training in Microsoft Office programs including Word, Excel, PowerPoint and Outlook. Customized training is available to suit your needs.
Microsoft Office Training Flyer (PDF)
Manufacturing Training Course:
This customized curriculum will cover communication in the workplace, common work forms, quality control procedures, health and safety in the workplace, commands and signals, basic math and much more.
Manufacturing Training Flyer (PDF)
Spanish In The Workplace:
Increase communication and productivity in the workplace by offering Spanish-language training to your English-speaking employees. Benefits include improved safety and better rapport among staff. Our curriculum is fully customized to meet your needs and will help you close communication and cultural gaps.
Spanish in the Workplace Flyer (PDF)
